This is the Privacy Policy of D-stress Computers & related businesses.
Business Name Registration Date: 01/01/2003
ABN: 71 858 418 602
Website: https://www.dstresscomputers.com.au/
Address: PO BOX 3329, HERMIT PARK, QLD, 4812
Phone: (07) 4434 5402 or 0416 267 981
Email: assistance@dstresscomputers.com
To all our customers, businesses and private individual clients, D-stress Computers ensure that your privacy and protecting your privacy is a top priority.
Information We Obtain from You
The information we obtain from you includes:
Your contact details including:
- Name
- Address
- Phone Number
- Email Address
- Login and password for your computer.
Non- personal identifiable information regarding your use of our website including:
- The browser type
- Pages viewed
- Time spent on the website
- The geographic location of your IP
How we use your Information
We use your contact information primarily to:
- Contact you regarding booking of a repair or other IT service
- Inform you concerning the progress of the repair; and
- Letting you know when the repair or upgrade has been completed.
With your permission, we use your email address to send you our newsletter. Newsletters are usually only sent every two to three months. If you do not want to receive these newsletters there is an option to unsubscribe. You can choose to unsubscribe at any time. Once you have unsubscribed you will no longer receive any further newsletters.
We need your login and password in order to access your computer to undertake the work that is required. We also need to access your computer to check that the repair has been successful.
Your information will only be used (for the above purposes) by D-stress Computers staff and our select few handpicked and trustworthy sub-contractors. We do not share your personal information with any other third parties including businesses, organisations, and individuals.
The non-personal identifiable information we collect regarding your visit to our website is used only in an amalgamated form. It is used by us internally to use to improve user website experience. We use the information to gauge traffic to our website and assess trends in usage, etc. This is commonly undertaken practise by many businesses with websites. This information will only be used by the owners of D-stress Computers.
Our Right of Refusal
We reserve the right of refusal for any repair or IT services job that for any reason. We do not have to provide an explanation for this refusal.
Illegal Activity
If we suspect that a computer provided to us for repair is stolen property it is our legal responsibility to report our suspicions to the appropriate authorities.
It is also our legal responsibility to report any other illegal activity that is discovered as part of the computer repair process. This includes any videos, photos or correspondence related to child pornography, domestic abuse, and rape etc.
Privacy of your Information
D-stress Computers ensure the privacy of your information. We will never copy personal information, software and files which are outside the requirements of the repair job. Nor will we copy any information without a client’s consent.
All backups made as required for repairs, data retrieval, and new computer builds etc will be destroyed once the necessary use has been made of them, excepting the copy that we provide to you, the client.
Policy Changes
We reserve the right to make changes to our policy. Should this occur, we will update this Privacy Policy and publish it on our website.
Feedback and Contact Information
We would appreciate your input into our Privacy Policy. Any suggestions or recommendations would be welcome. Please contact us at assistance@dstresscomputers.com.
If you have any questions or concerns about any part of our Privacy Policy, again please do contact us at assistance@dstresscomputers.com or phone us on (07) 4434 5402.