Q: What have your customers said about your help?
A: A selection of our customers testimonials are collected here, if you’d like to contribute please email us or call – we love feedback.
Q: Why the name D-stress Computers ?
A: The name derived after discussion on what people want from customer service: a major reason for paying for something, instead of trying to do it yourself, can be traced back to avoiding stress. A major reason we went into business was to help people use their computer without stress, so de-stress became d-stress Computers.
Q: How long have you been helping with computers?
A: There are photos of me standing, looking in awe at my father’s first computer at the age of eight, but I dismembered and re-constructed my first computer at about the age of 17. This was the first machine I owned personally, a second-hand 386 PC. Not long after that I bought my first 9.6K modem and discovered the Internet – my first web page comprised animated images, flashing text – I’m embarrassed to say it may still be out there…
Q: Tell me about the man behind the business?
A: James Helm [LinkedIn] has worked in the IT industry since 1998, establishing D-stress Computers in 2003. In that time he has aided people in their home and office in achieving what they need from their computers, and more generally with IT infrastructure.
He can help businesses establish from little or no hardware, and can make your existing systems more efficient for your staff while also offering the benefit of training.
James works with clients to determine that systems are custom-built to achieve short and long-term goals of the business. No job is too large or small; from one-on-one help with a single computer, to networking of computers in the home, small business or across the globe.
James helps business in the IT trifecta; technical support (troubleshooting for PC and Mac computers, networks, Internet and email), consulting (including new equipment and training) and offsite backup. His high levels of skill in all these fields mean that clients do not need to enlist the help of many IT specialists. James can service a business from office infrastructure purchases, set-up and support to automated backup technologies with personal service and the achievement of a finished product that properly reflects the importance of your business.